• P.O.Box KN3425,Kaneshie-Accra,Ghana
  • info@insureghana.com
  • +233 (0) 20 9211 579 |+233 (0) 55 301 9383
  • info@insureghana.com
Upcoming Events Details

Upcoming Events

The 21st Century business must be abreast with customer sophistication to succeed as understanding and meeting customer needs alone does not guarantee customer satisfaction. A customer’s experience with an organization is paramount. To the customer, it represents the entire organization. Customer experiences help a business develop long-term customer relationships it requires to be successful. The key is to train staff and executives to provide cutting edge service that customers require in making their experiences with organizations a memorable one.
Learn how to
• Create Loyal Customers
• Integrate customer service into your organization’s culture
• Create effective first impression
• Have an outstanding Attitude for service
• Turn customers into Ally
• Gain competitive advantage

Date: 13th December 2018
Special Guest Speaker: Mrs. Emma Addo Owusu
Emma Addo Owusu is a certified image consultant and a member of the Association of Image Consultants International – USA. Her key focus over the past decade has centered on providing training on customer service, business etiquette and personal branding to individuals and business institutions.

 Who Should Attend
• Marketing & Sales Executives
• Customer Service Executives
• Front liners
• Front Desk Personnel
• Secretaries
• Staff of organizations with a focus on Sales Performance Optimizing
    Training Methods
• Group Work
• Role Plays
• Presentations
Training Includes: Buffet Lunch & Snacks, Course Materials & Certificate of Participation


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